Shoreline Plumbing Customer Reviews
Shoreline technician arrived as scheduled and assessed service request for Camera.Video Inspection. Inspection resulted in a positive result with serviceable washer drain line. Technician recommended pipe descale and jet, advised for future washer/dryer setup. Overall, technician Vangel Delvo professional attitude, knowledge and honest assessment enhances Shoreline Plumbing.
Haleiwa North Shore
Due to low pressure to no water, Vangel did emergency work changing 4 valves and lines. He came next morning promptly finishing work, changing both kitchen and bathroom faucets. Job was done in a timely and profession manner. He even tighted a bolt in the main hot water valve that was leaking. I have full confidence in Shoreline Plumbing for my future plumbing needs.
Wendell Kau
Excellent Service from Shoreline Plumbing! Shoreline Plumbing provided outstanding service from start to finish. In today’s world, where many companies charge just to come out for an estimate, Shoreline stands out by offering free estimates—a rare and appreciated service. They arrived right on time, which is always a great start. Paul, the technician, was extremely friendly, professional, and knowledgeable. I had an issue with my solar hot water heater, which had been a problem since we replaced the system back in 2018-2019. We always seemed to run out of hot water in the evenings, and I wanted to ensure the control box (or what I thought might be the issue) was functioning correctly. Paul quickly diagnosed the problem—it turned out the previous installer had set a switch incorrectly. Rather than pushing for unnecessary repairs or parts, he simply corrected the setting and explained everything clearly. What impressed me most was that Paul followed up the next day with a courtesy call to make sure everything was working properly. He also took the time to educate me on how the system should operate, which I truly appreciated. Shoreline Plumbing delivers honest, quality service with a personal touch, and I highly recommend them for any plumbing needs!
Chad Gina Bailey
I am so glad that I called Shoreline to change my main valve (from gate to ball valve) & replace my washer valves. Paul was so helpful in explaining what he was going to do, very thorough, & very efficient in doing the job! His response time is excellent, and he is so nice to deal with! Their prices are reasonable, & they are very trustworthy to work with. I will definitely use them again for my plumbing needs!
Cher K.
Excellent customer service and repair work. Owner John was courteous and quick to set up appointment. Paul H. is a professional and very knowledgeable. He arrived early and did a fantastic job replacing faucets, angle valves, supply lines in kitchen and bathroom. Very quick and efficient. My experience has been great with Shoreline Plumbing and i will definitely be using them again.
Kip
I cannot recommend Shoreline Plumbing highly enough! After a frustrating and costly experience with another plumbing company that failed to resolve my issues, Shoreline came to the rescue with professionalism, honesty, and expertise. From the moment they arrived, it was clear that Shoreline Plumbing operates on a different level. Without any prior information about my situation, they immediately diagnosed the actual problem: a deteriorating five-foot section of pipe under a concrete slab. They explained the issue in simple terms and outlined a practical, cost-effective plan to fix it. Unlike my previous experience, Shoreline didn’t pressure me into unnecessary work or scare me with exaggerated scenarios. Instead, they focused on addressing the root cause of the problem. They reassured me that the secondary issues (like leaks at the pipe joints and the need for securing the lines) would likely resolve once the main line was fixed. They even dismissed unfounded claims that a palm tree near my house was causing damage, emphasizing that it made sense to address the main issue first and reevaluate later if needed. Their straightforward, no-nonsense approach gave me immediate confidence in their work. They prioritized solving my actual plumbing problem and saved me from unnecessary expenses. I quickly realized that if I had gone with Shoreline from the beginning, I would have avoided the $6,700 in unnecessary repairs done by the other company. Shoreline Plumbing is everything you want in a plumbing service: honest, knowledgeable, efficient, and genuinely focused on helping their customers. If you want your plumbing issues fixed right the first time, Shoreline is the team to call. Thank you, Shoreline Plumbing, for your outstanding service and integrity!
Daintry Bartoldus
Paul was very professional ultimately solving our plumbing issue on a Sunday overcoming any adversity. The job was very challenging but again his will to complete the job made all the difference. He was very informative, honest and polite. I’d recommend this company to anyone with plumbing issues. Kudos to Paul.
Eddie Perales
I cannot say enough great things! It was easy to schedule service, it was easy to get a quote, Paul showed up on time, his work was clean and very thorough, he answered all of our questions, our dogs liked him (iykyk), and was super knowledgeable! We're more than impressed! Will only use this company from here on out and will always request Paul.
Samantha Conway
Stellar work! I’m a tenant in a rental property and owner’s just had the old galvanized pipes replaced and updated throughout the house, also replaced the really old tabletop water heater with a modern water heater. I really appreciated the professionalism of the crew, really great group of guys! They worked very efficiently, kept the work areas tidy, didn’t leave a huge mess for me to have to clean up. My family and I were all at home for the duration of the job and any disruption/mess was minimal. Overall just a great experience!
Kathryn Mendez
Have used these plumbers many times because we live in a65 year old building. Fantastic service! These are the nicest plumbers you have ever met. The quality of their work is outstanding and their prices are very fair. Highly recommend and will call them again when we have plumbing issues. Thank you Vangel and John!
Linda Hoadley
Everything from the initial call back to the invoicing was smooth, efficient, and professional. I trusted Shoreline right from the start and will definitely use their services again. Paul did a fantastic job with the decaying valve for my washer hook up. Mahalo nui! 03/11/2025: Shoreline is my go-to and they should be yours, too! I gave them a call for a clogged washing machine pipe, and they scheduled me for the very same day. Duke quickly and expertly fixed the problem despite the cramped space and narrow hallway and now it's up and running again. Thank you so much, Shoreline--another fantastic experience!
B_Kwon 1
If you’re looking for a great plumber, then I highly recommend Shoreline Plumbing. They have knowledgeable staff, and they never disappoint. John, the owner, always is right on the ball in getting a plumber out quickly for my every plumbing need. There’s no need looking elsewhere when I’ve already found the best!
Arley Abordo
Look no further SHORELINE PLUMBING is the people to hire. Their slogan is if water runs through it we fix it. Professional from the owner (John) to his associates that did the job at my home. On/ Off main water valve, (3) new spigot’s, Demolished concrete basin( for washer), All new pipes & installed new basin. THIS COMPANY CAME IN EXTREMELY LOW PRICED! ****Less than 3 companies I got estimates from.**** Trust & know the owner & associates are very knowledgeable in this plumbing business we all need help from. Blessings over your company “John” & Your associates🙏😇 Mahalo Nui, Moana
Avanell Hamilton
As a HVAC Contractor here on Oahu I know good workmanship when I see it. Even more I know superior customer service when I witness it. My wife and I came home after a much needed week vacation to the mainland only to find our garage flooded from a hot water tank pipe leaking water every which way. Of course these things don’t happen when you’re at home, only upon returning late at night, tired, and the last thing you want to deal with. I turned the water off and called John early the next morning. As I explained my situation of returning home to a nightmare and desperately needing professional help with this water leak John compassionately set my mind at ease and explained that he was here to take care of my challenge and that I not need to worry as he was here for us. He told me that he would have one of his team members come by to evaluate the situation within the hour. Literally one hour after, and I am not exaggerating it was one hour after that phone call two of his teammates showed up, introduced themselves in such a respectful manner, diagnosed the problem and explained that they would return tomorrow with the materials and tools needed to fix this water leak. The next day, as promised, the same two friendly technicians showed up, also communicating the whole time via text in ETA’s, arrived, and up to date information on the repair, fixed the leak, cleaned up after themselves, and just went above and beyond my expectations which I have to admit are extremely high as I am in the customer service business (AC) and run my company in the format as John. Long story short, this company is amazing. Thank you for everything. Jimmy Wilkinson Jimmy’s AC Repair & Maintenance LLC Mahalo IN HIS NAME..
James Wilkinson
Our home owners insurance sent out a leak detection company after we saw signs of water damage. They found the location and source of the problem, a leak from a pipe, and it needed to be stopped. I called Shoreline Plumbing and they were there within an hour. They were professional, and very thorough and meticulous. They did an outstanding job and made what was an incredibly stressful situation stress free. They were great with my two year old who had to check out what they were doing. I've recommended them to several friends and neighbors already and I have them lined up to come out and replace the rest of the bathroom plumbing while the wall is already opened up by the restoration company. We've had some pretty awful experiences with some contractors recently so I've been avoiding recommending anybody but I would absolutely recommend Shoreline Plumbing over and over. It was very refreshing to have a company that was genuine and did right by us but they went above and beyond. You definitely won't be disappointed with their customer service or their pricing which is actually affordable while still providing top notch service and high quality work.
Helen Combs
My plumber on another job so recommended Shoreline Plumbing. Plumber answered my plea to come quickly to hook up water line for new fridge. He was on his way elsewhere but, returned to my neighborhood to help when delivery crew refused to wait 5 minutes leaving my old fridge & new fridge in dining rooms. John performed hookup efficiently as well as calm conversation while the fridge handles etc. were attached. He entered as plumber and left a hero in my book. Plumber was personable, professional, patient, competent & friendly—going beyond the call to assure reasonable return to a workable kitchen functioning. I’d definitely call on them again, & recommend them to friends & neighbors. Mahalo nui John! Mahalo Shoreline Plumbing.
Shair Nielsen
I had a galvanized pipe leak on a Saturday afternoon and contacted 5 different plumbers before reaching Shoreline. John Dyer showed up an hour after I called him. He located the pipe break by listening through the walls, opened up the portion of the wall at the leak and had a steel clamp on the pipe soon after that. He was very professional; highly recommended!
Scott Wilson
Clogged pipe drain. I tried the day before but was unable to clear the blockage. Called around and referenced to Jon at Shoreline Plumbing. He arrived on scheduled time and completed the job promptly. If at first you don't succeed it's worth calling a plumber with the right tools and know how. I would use them in the future. Reasonably priced. Mahalo.
Dennis Almodova
John of Shoreline Plumbing made the work of a plumber look easy. With excellent customer service from beginning to end, he was professional and honest. He came in with a positive attitude, did the work and was able to clear my plumbing nightmare. I'd definitely refer and recommend Shoreline Plumbing for all your future plumbing needs. Mahalo John!
Chelsea Fernandez
Ran into some plumbing issues this past Sunday and needed a plumber to come out. Went on Yelp and did an inquiry. John from Shoreline Plumbing was very quick to respond and was able to provide an estimate that was affordable and fair, considering he had to come out on a Sunday! John showed up on time and was very professional, he did a great job and was very patient in explaining the reasons for the plumbing back-up. I won’t hesitate to contact Shoreline Plumbing again for any other Plumbing needs that may come up! Thanks again John!
Cendy Bueno
My husband and I are so pleased with our Shoreline Plumbing experience. Our initial phone inquiry and follow up text messages and e-mails were always responsive & pleasant in manner. Thank you Naomi, plumber Vangel and Mr. Dyer and others unnamed. Biggest mahalo to plumber Paul Hijii for his professionalism, skills and patience. He completed our 2 repairs efficiently in our condo. We are satisfied customers!
Fay M
GREAT response and efficient service! Our kitchen faucet suddenly got clogged, requiring installati0on of a new faucet and two new angle valves. I called it in at 7:30 Sunday night, and although originally scheduled for Tuesday,m I explained that we had mainland visitors including my 1-year-old grandson staying with us, and Shoreline had a repair technician here by noon on Monday!
John Harrison
Shoreline plumbing is amazing. We had emergency to address in the morning. They scheduled my appointment in the afternoon that same day I called but they were able to come first thing that morning. The communication via text is timely. They charged me $200.00 less than the other company that came before. Honest and reliability is what this company is about. Just doing the job right. I plan to use them in the future. Mahalo Shoreline Plumbing.
Nelson-Aileen Befitel
Contacted Shoreline at 9A on a Monday. They were at the house diagnosing within an hour. Tech showed us the problem and even suggested that it was easy enough to repair myself. Since we also needed outside spigots replaced, we decided to let them do everything. Price was reasonable and about as expected to replace the spigots and valves/hoses on a toilet. Tech was professional, friendly and quick. Highly recommend Shoreline Plumbing.
Mike Williams
I have used them before and they don’t disappoint. I called during the weekend because of a clog in the kitchen drain. I explained to the Technician that came the next day of the issue and he was very professional and fixed the problem. Unlike technicians from other Plumbing Companies that “cookie cuts” there processes, this company goes through a process that takes care of what they do. I am very satisfied of their service.
Wilmer Coloma
Now this was a new experience… I called and two hours later an experienced plumber appeared and had my toilet fixed within 1/2 hour!! It had to be removed and then a seal was placed then the flapper replaced Not just a super simple fix and yet it was done the same day I called!! Meg L These guys are awesome!!
Manoa Hills
Superb Service. John was great during the initial stages / quote process. Great accommodation in fitting in morning service with busy technicians. Brandon (Technician) arrived early. Very professional and skilled. Completed a spotless service. Very clean work! Same Day Service! Highly recommended!
MR FLO
We are incredibly grateful for the excellent work and customer service provided by Shoreline Plumbing. From start to finish, Naomi was wonderful in communicating with us to work around our schedule and Paul H. performed excellent work on site! We would definitely use Shoreline for any of our future plumbing needs/ concerns.
Ashley Cordova
This is my second time using the services of Shoreline. The first time they had to tear out my bathroom shower, dig a trench to get to and replace old and broken pipes then close the trench. After my new shower was retiled they came back to install the new shower head. Today I woke up to a kitchen sink full of black sludge. Once again Shoreline to the rescue. Duke showed up earlier than the window I had been given and was able to clear the blockage after working hard in very warm and humid conditions. Fans were deployed for his comfort, I hope. Thanks again Shoreline.
Kathie Young
We called Shoreline Plumbing to replace our tankless water heater . John called back to say he could help with the repairs on our existing heater, instead of spending money converting it back to a conventional heater. However, after discussing it with my wife, we decided to go ahead with the conversion. Very happy with our decision. Shoreline Plumbing is a great company. John and his crew did an awesome job. John is friendly, helpful and easy to talk to. He will also be sure to do the job the right way. They also completed the job in a very timely manner and made sure to clean up the area. Price was good too! Mahalo Shoreline Plumbing!
Don H.
Shoreline Plumbing - Fast, Reliable, and Always Professional! We can't say enough good things about Shoreline Plumbing! Every time we've needed help, they've shown up promptly--none of that "we'll get you on the schedule in a few days" runaround. They take care of issues ASAP, which is such a relief when you're dealing with plumbing problems. We've used Shoreline multiple times over the years, and they've always delivered. Most recently, they diagnosed and replaced a busted pressure regulator after our water heater started leaking due to high water pressure. John and his team were quick, efficient, and incredibly knowledgeable. It’s rare to find a company that combines expertise with fast, friendly service. Shoreline Plumbing is our go-to, and we recommend them without hesitation!
Esther Roberts
Top notch plumbing services. Attention to detail, prompt, transparent communications, knowledgeable, kind, polite and compassionate. John, the owner and his tech, Duke were unbelievably amazing. From start to finish, seamless, extremely prompt and efficient . Normally don’t rate services but would be remiss if not telling everyone how great this company is. Last mention, price was very fair for services rendered and overall quality of plumbing issue.
Mary Tanaka
I always call Shoreline Plumbing any time I have a plumbing need. I had to have my water heater replaced and recaulk my bathtub. I requested Pete because he recently replaced my kitchen sink and it was a complex job and he was awesome. He is very experienced, efficient, very pleasant and what I really like is that he is clean and doesn’t leave any mess behind. The job was done right and the pricing was fair. Thank you John, Naomi, Jerry and Pete! I highly recommend!
Minimalist YOLO
Paul arrived this morning, introduced himself and went over what work we needed done. He started the job immediately and did an outstanding job - before leaving he ensured the work area was cleaned and insured the two (2) toilets he installed where fully operational ! Shortly after he left we received quotes for additional plumbing work we need and wlll be scheduling those repairs soon- if available - we would be pleased to to have Paul return to do the work. Thanks so much Paul and Shoreline Plumbing ! 5 Stars ! After doing much research we feel that your prices are reasonable ! Aloha Larry and Jehan Radel
Larry Radel
Paul did excellent job to replace my 2 grandfather style “2 shower handles”. I was worried if can’t replace, but Paul is really trying to help me to replace instead other option, really appreciated! he also went to get the parts for me. They were hard to pull out, not easy to take out cartridges and install new ones, but Paul took the patience , quite lot muscles work. And he also fix the the kitchen drainer and pipe that he noticed need correction. I am very happy and satisfied with Paul’s work. He is really organized, clean up right away. I will definitely recommend and use Paul and shoreline again. Naomi reception is also super friendly and helpful to schedule for me. Big mahalo!
fie reno
I LOVE THIS COMPANY!!!!! They always try to help. They make it a point to come as soon as they can. And ALWAYS get the job done quick and efficiently. Duke is my go to man. and so very pleasant to work with. I have recommended this company to my friends and they are all very happy with them too so it appears that all the workers in this company are AWESOME!!! Thank you Shoreline. I am so thrilled that I found a company that I can depend on.
Mo Kat
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