The plumber John wished he’d had.
Shoreline started in 2019 with one idea: tell people the truth, charge what you quoted, and do the work right the first time.
Why Shoreline exists
John got tired of watching it done wrong.
Before he started Shoreline, John worked for a company that cut corners. Customers weren’t getting the work they were promised, and he was the one standing in their homes seeing it happen. He decided the only way to fix it was to build a crew that did it the other way around.
So in 2019 he founded Shoreline Plumbing on a simple promise: help everyone who needs a plumber, tell them the truth about what’s wrong, and charge them honestly for it. No upselling repairs people don’t need. No surprise numbers at the end. The quote is the price.
Seven years later, that’s still the whole company. We’re a locally owned Oahu crew, and the reviews that mean the most to us are the ones where a customer says we did the job at a fair price and asked for our plumbers by name the next time. That’s the business John set out to build.
It also shapes how we hire and who shows up at your door. The plumbers on our crew, John, Paul, Duke, Kelvin, JB, Jim, are people who take pride in the work and treat your home like it matters. When you reach out, you’re not getting a rotating cast of subcontractors. You’re getting the same local team our customers trust.
What we stand on
Five things you can count on.
The quote is the price
We tell you what’s wrong in plain words and hold the number we quote. No surprise add-ons partway through the job.
We show up on time
On-time arrivals and clear texts, so you’re not stuck waiting around the house all day for a window that never closes.
Licensed and accountable
Hawaii plumbing contractor license #37423. The work is done to code, and if it’s not right, we make it right.
A local Oahu crew
We know island homes, older condos, and the plumbing quirks that come with both. This is where we live and work.
Honest, every time
If a repair will hold, we repair it. If it won’t, we tell you straight. That honesty is the whole reason we exist.
4.9 across 377+ jobs
Real reviews from real Honolulu homeowners on Google, Yelp, and Angi. The names on our trucks earn them.
The people in your home
A crew customers ask for by name.
Read our reviews and you’ll see the same names come up: John, Paul, Duke, Kelvin, JB, Jim. That’s not an accident. We’re a small, local crew, and the plumber who shows up is someone who takes pride in leaving your home better than they found it, and cleaner.
See our work“These are the nicest plumbers you will ever meet. Paul installed a new faucet, checked all the plumbing under the sink, fixed another possible future leak, and left everything perfectly clean.”
What you can expect
The same promise on every job.
When you call Shoreline, here’s what happens. A real person answers, not a call center. We set up a visit, and a licensed plumber comes out and looks at the actual problem instead of quoting you over the phone for something nobody has seen yet. We tell you what’s wrong in plain words, lay out your options, and give you a clear price. Then, if you want us to, we do the work, keep you posted along the way, and leave the area clean.
That sounds simple, and it is, but it’s surprisingly rare. The reason John started Shoreline was that he’d seen the opposite too many times: corners cut, prices that climbed after the work started, and customers left wondering whether they’d been dealt with honestly. We built the company to be the answer to that, and seven years of reviews from across Oahu say it’s working.
If you’re dealing with a plumbing problem and you want a crew that tells you the truth and stands behind its work, get in touch or call (808) 445-3585. We’re glad to help, whether it’s a quick fix or a big project. You can also see what we do or browse recent jobs.
Questions, answered straight
Frequently asked questions
How long has Shoreline been in business?
John founded Shoreline Plumbing in 2019, so we’ve been serving Oahu homeowners for about seven years. We’re locally owned and plan to be here for the long haul.
Are you licensed?
Yes. We’re a licensed Hawaii plumbing contractor, license #37423. Every job is done to code and we stand behind our work.
What areas do you serve?
We serve Honolulu and communities across Oahu, including Pearl City, Kapolei, Kailua, Kaneohe, Waipahu, Aiea, Mililani, Ewa Beach, and Hickam. See our service areas page for the full list.
What makes Shoreline different?
Honest pricing and doing the work right the first time. We hold the number we quote, we don’t upsell repairs you don’t need, and our crew gets asked for by name. That’s the company John set out to build.
Do you do emergencies?
Yes. A burst pipe or active leak gets priority. Call (808) 445-3585 and we’ll get a plumber moving. Several of our customers keep our number saved for exactly this.
How do I get a price?
Tell us what’s going on through our contact page or by phone, and we’ll set up a visit. We look at the actual problem and give you a clear price before any work starts.
Get in touch
Talk with us about your plumbing
Send us the details and we’ll get back to you to set up a visit. Or call John’s crew now at (808) 445-3585. We answer.